This free lesson introduced students to the four main customer needs of price, quality, choice and convenience. Activities for students to think about their own experiences of shopping and how well the needs were met. Some exam tips on how to add context to their answers. A 6 mark question where students can choose a business and try to contextualise using the tips given. A 12 mark question on Ringo with some guidance and indicative content. Colourful, concise and engaging slides! Thank you - Please leave a review if you are happy with the download :)

This lesson introduces learners to different types of training such as off the job, on the job and induction training, pros and cons of each discussed and two 3 mark questions with model answers for self or peer assessment. Colourful, concise and engaging slides! Thank you

This double lesson introduces learners to what motivation is, students reflect on what motivates them. Financial and non financial methods are discussed. Two case studies, two 9 mark questions, one with guidance to help write a model answer. I have included Maslow’s hierarchy of needs although they do not need to know this for this particular course, however it helps with understanding motivation and extend their knowledge on the topic. Colourful, concise and engaging slides! Thank you

This lesson introduces learners to the stages in the recruitment process, a 3 mark question with a model answer to self assess. An activity to create a job description and person specification. Excellent videos of Lord Sugar asking interview questions which can be asked to the class and then paused to get feedback, then hear answers from Lord Sugar. A 6 mark Discuss question with model answer to help students self assess. In the lesson, students get to carry out a practical interview, students are given roles of interviewer, interviewee and scribe. Interviewer is given sheets to help guide with questions to ask, the interviewees are given different roles for which they are applying to such as an Apple Genius working at Apple. Colourful, concise and engaging slides! Thank you

This double lesson introduces learners to the different organisational structures. Real life examples, a group task to assemble an organisational structure to consolidate key terms such as span of control, chain of command. We then look at pros of cons of the different types of structures including centralisation and decentralisation. We look at how communication is impacted through the different types of structures. The second lesson is on job roles and looks at each the different roles include, with a research task to find out what types of jobs, for example a manager, director, assistant might be doing in a business of their choice. Some 3 and 6 mark questions with model answers to build exam skills. Colourful, concise and engaging slides! Thank you

This lesson introduces learners to the foundation of good customer services, this starts with learning about the sales process, each stage discussed with examples. Two 3 mark questions with model answers to build exam technique. A hilarious video to highlight the importance of customer service, finally a roleplay activity to bring the topic to life. Colourful, concise and engaging slides! Thank you

This lesson introduces learners to what quality actually means in business, benefits of having good quality. Real life examples of Audi and BMW and their quality assurance processes. 6 mark question on the topic with a model guide for students to use to self assess. Colourful, concise and engaging slides! Thank you

This triple lesson introduces learners to the importance of having good relationships with suppliers and what makes a good supplier.Real life examples from Tesco and Vi Spring, a 6 mark context question with a modelled answer to develop exam technique. Plenty of consolidation activities to differentiate between JIT and JIC. In the second lesson, we look at bar gate stock graphs, all broken down so it is easy to understand for students and a few 3 mark questions with answers to self or peer assess. In the third lesson, students are given a scenario and must decide which supplier to pick for a chocolate company, they are given data and must weigh up the pros and cons of each supplier, before coming to a judgement - done well in groups. Colourful, concise and engaging slides! - all files in zip folder. Thank you

This free lesson introduces learners to the operations function of business, with a particular focus on job, batch and flow production. Excellent examples such as a wedding dress for job production, videos of each included for good application skills. 3 and 6 mark questions included with model answers to self assess and various other activities to consolidate understanding. We briefly look at ways to minimise waste (lean production) and JIT which is looked at in further detail in 3.2 The role of procurement. Colourful, concise and engaging slides! Thank you - Please leave a review if you are happy with the download :)

This lesson introduces learners to competition, competitive advantage and what makes a market competitive. We go through each way a business can gain advantage, then we contextualise each of these ways. Real examples of how businesses compete with each other, rather than competing on price. We then go on to look at what risks businesses face (specific to the AQA spec) such as new competitors, changing legislation and more. We then look at what businesses can do to minimise these risks by completing a business plan, invest in training and also by completing a SWOT analysis.SWOT analysis task included where students use one of the businesses given and look at their strengths, weaknesses, opportunities and threats. Two 3 mark questions with model answers to build exam technique. Colourful, concise and engaging slides! Thank you

This lesson introduces learners to employment protection law (which health and safety law comes under) and consumer law. We look at these in detail with their pros and cons. Real life examples are looked at with two engaging scenarios. Some multiple choice questions to consolidate knowledge and engaging activities such as creating a job advert which breaks employment law (to consolidate knowledge of factors which break the law). A homework table to further consolidate knowledge and application. Note: Emphasis should be on knowing the effects of the laws which is covered here, rather than the names of individual laws such as the health and safety at work act 1974. Colourful, concise and engaging slides! Thank you

This lesson introduces to globalisation and the increasing international trade we are experiencing in the world today. Students will see how Mcdonalds have adapted their products to different countries, by better suited designs and high quality products. Exchange rates is included in the previous lesson 2.3 as I feel it’s better suited to the lesson on economy (but is under this part of the spec) Colourful, concise and engaging slides! Thank you

This double lesson introduces learners to what the economy is made up of by discussing GDP and strong/weak economies around the world for a good foundation. We look at the business cycle and see how consumer spending changes at each stage and on the types of goods where there are higher changes, students have plenty of assessment opportunities to consolidate this knowledge. The second lesson looks at exchange rates and interst rates and their effects on consumers and businesses. Colourful, concise and engaging slides! Thank you

This double lesson introduces learners to ethics and environmental ethics.Real life examples with questions based on Nike, Primark, Apple. Interesting clips from youtube documentaries to show what working at some of these companies is really like. Plenty of 3 mark questions, a 6 and 12 mark question with guidance and model answers to improve exam technique and self assessment. Colourful, concise and engaging slides! Thank you

This lesson introduces learners to the growing importance of the role technology plays in business. We start by looking at some businesses that operating as both online and physical stores, some discussion on what type of online businesses students have used. A 3 mark question with a model answer is included as well as a 12 mark question based on a new online retailer that has gone physical recently. Structure guidance for the 12 mark question, with a model conclusion for students to look at before peer assessing and improving their own answers. Colourful, concise and engaging slides! Thank you

This double lesson introduces learners methods of expanding a business, we look at how and why businesses expand, whilst considering the impact of economies and diseconomies of scale of growth. A range of case studies such as when Irn Bru took over Funkin Cocktail, the mergers of ebay and paypal, facebook and whatsapp. A case study on Dixons and Carphone warehouse merger with exam style questions attached. In the second lesson we look at franchises as a method of growth, we look at the pros and cons and apply it to Subway, a 6 mark question with a model answer for students to aspire to and peer assess. Colourful, concise and engaging slides! - all files in the zip folder. Thank you